Privacy Policy
Take care of your performance, we take care of your data.
WHO ARE WE?
RÉVVI is a brand of VTechCare B.V., based in the Netherlands.
VTechCare B.V. is responsible for the processing of personal data as described in this privacy policy.
Do you have questions about this privacy policy or would you like to exercise your rights? Please contact us via: info@revvi.eu.
WHAT DATA DO WE COLLECT?
When you use our website or products, we may collect the following data:
Personal data you provide yourself:
- Name
- Email address
- Address details
- Phone number
- Payment details
- Order information
Automatically collected data:
- IP address
- Browser and device information
- Browsing behavior on our website
- Cookies and tracking data
WHAT DO WE USE YOUR DATA FOR?
We use your data to:
- Process and deliver your order
- Handle payments
- Inform you about your order
- Provide customer service
- Improve our website and services
- Send marketing communications (if permitted)
- Display personalized advertisements
- Prevent fraud and misuse
ON WHAT LEGAL BASIS DO WE PROCESS YOUR DATA?
We only process your data when legally permitted, based on:
- Performance of a contract - for example, to process your order
- Legal obligation - such as tax retention requirements
- Consent - for example, for email marketing
- Legitimate interest - such as website optimization, analytics, and fraud prevention
SHARING DATA WITH THIRD PARTIES
We only share your data when necessary, for example with:
-
Shopify - our e-commerce platform
- Payment providers - such as Mollie or Stripe
- Shipping partners - for order delivery
- Marketing and analytics tools - such as Google Analytics, Meta Ads, Klaviyo
We have entered into data processing agreements with these parties to protect your data.
INTERNATIONAL DATA TRANSFERS
Some of our partners are located outside the European Economic Area (EEA), such as in the United States.
In such cases, we ensure that your data is protected through:
- Standard Contractual Clauses (SCCs)
- Or other valid legal mechanisms
HOW LONG DO WE RETAIN YOUR DATA?
We do not retain your data longer than necessary:
- Order and invoice data: 7 years (legal obligation)
- Account data: as long as you are a customer
- Marketing data: until you unsubscribe or withdraw consent
- Analytics data: maximum 26 months
HOW DO WE PROTECT YOUR DATA?
We take appropriate measures to protect your data against:
- loss
- misuse
- unauthorized access
Our website uses secure connections (SSL).
YOUR RIGHTS
You have the right to:
- Access your data
- Correct your data
- Delete your data
- Withdraw your consent
- Object to processing
- Transfer your data (data portability)
Would you like to exercise one of these rights? Please contact us via: info@revvi.eu
You also have the right to lodge a complaint with the Dutch Data Protection Authority.
MINORS
Our website and products are not specifically intended for minors.
We do not knowingly collect personal data from individuals under the age of 16 unless consent has been given by a parent or legal guardian.
If you believe that we have collected personal data from a minor without consent, please contact us via info@revvi.eu. We will delete this information as soon as possible.
COOKIES AND TRACKING
We use cookies and similar technologies to:
- ensure the website functions properly
- gain insight into website usage
- optimize marketing and advertising
More information can be found in our cookie policy.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. The most current version is always available on our website.
CONTACT
Questions about this privacy policy? Feel free to contact us:
RÉVVI / VTechCare B.V.